B2B Travel Portal for Travel Agencies in Indonesia
Short answer: Yes. QuickOTA works with Indonesian travel agencies that do not have IATA accreditation: you search, book and hold flights in the free B2B Panel, and QuickOTA issues the ticket. You need either a company registered in Indonesia or a travel agency business licence, which is issued through the OSS-RBA system. There is no setup fee and no minimum wallet deposit.
This page is for Indonesian agencies that do not have IATA accreditation and want a partner to issue their tickets. This page explains how licensing works at a high level, what Indonesian agencies should look for in a B2B platform, and how QuickOTA fits.
Key takeaways
- QuickOTA does not require IATA accreditation. QuickOTA issues the ticket.
- Travel agency business licences in Indonesia are issued through OSS-RBA (Online Single Submission, risk-based).
- Since 20 October 2024, travel agency matters sit with the Ministry of Tourism (Kementerian Pariwisata).
- QuickOTA B2B Panel access is free, with no setup fee and no minimum deposit.
- Flights are live today; hotels, tours, visas and group requests are coming soon.
Can Indonesian agencies without IATA accreditation work with QuickOTA?
Yes. IATA accreditation lets an agency issue tickets in its own name and settle with airlines through BSP. QuickOTA works with agencies that do not have it. On QuickOTA, you book in the B2B Panel, pay from your wallet and QuickOTA issues the e-ticket.
For a new agency, this avoids the fixed costs of accreditation, financial security and BSP settlement while the business grows. Read Can a Non-IATA Travel Agency Issue Airline Tickets? for the full comparison.
How are travel agencies licensed in Indonesia?
Business licences for travel agencies in Indonesia are issued through OSS-RBA, the government's risk-based online single submission system. A travel agent registers under the business classification KBLI 79111 (Agen Perjalanan Wisata), and a travel bureau or tour operator under KBLI 79121 (Biro Perjalanan Wisata). Tourism policy now sits with the Ministry of Tourism.
- Licensing system: OSS-RBA. KBLI 79111 reference: oss.go.id
- Ministry: on 20 October 2024 the former Kemenparekraf was split into the Ministry of Tourism (Kementerian Pariwisata) and the Ministry of Creative Economy. Travel agency matters sit with the Ministry of Tourism.
- Associations: ASITA and ASTINDO, which runs the ASTINDO Travel Fair.
Last checked: 1 November 2026. This is general information, not legal advice. The implementing regulations and risk levels change; confirm current requirements on OSS or with an adviser before you apply.
To open a QuickOTA agency account you need either your company registration or your travel agency business licence. QuickOTA does not require IATA accreditation.
What do Indonesian agencies need from a B2B flight platform?
Indonesian agencies usually need ticketing without IATA, clear total prices so they can quote in rupiah, a low cash commitment, and a simple process for changes and refunds. Agencies selling Umrah and group travel also need reliable group handling.
| Need in Indonesia | Why it matters | How QuickOTA handles it |
|---|---|---|
| Ticketing without IATA | Accreditation has ongoing costs and obligations | QuickOTA issues the ticket |
| Quote quickly in IDR | Customers compare prices fast | Full cost, including the itemised service fee, shown before you book; you set your markup |
| Low cash commitment | Small agencies need working capital | Prepaid wallet, no minimum deposit |
| Changes and refunds | Plans change | Request changes, cancellations and refunds from the panel and see the quote first; approved refunds go back to your wallet |
| Umrah and group travel | A significant segment for Indonesian agencies | Group requests are coming soon |
How does QuickOTA work for an Indonesian agency?
An Indonesian agency searches flights in the QuickOTA B2B Panel, checks the fare rules and service fee, holds the booking, pays from its prepaid wallet and receives the e-ticket in its booking details. QuickOTA issues the ticket. The agency then charges its customer in rupiah at its own price.
Illustrative example (hypothetical numbers): an agency in Surabaya books a return flight for a customer.
| Line | Amount |
|---|---|
| Cost in the panel (fare + itemised service fee) | USD 480 |
| Agency price to customer | IDR 8,300,000 |
| Agency margin | Depends on your exchange rate and markup |
The point is that you see your full cost before you book, so you can set a rupiah price that protects your margin.
Payments in Indonesia: what to know
Indonesian customers commonly pay by QRIS, bank transfer or bank virtual account. QRIS is Bank Indonesia's national QR standard (bi.go.id), and BI-FAST supports real-time transfers. How your customers pay you is between you and your bank or payment provider.
Paying QuickOTA is separate: you top up your prepaid wallet online or by bank deposit, with no minimum amount. QuickOTA does not offer credit lines.
Checklist before you start selling flights in Indonesia
- [ ] Your company is registered in Indonesia, or you hold a travel agency business licence issued through OSS-RBA
- [ ] You have a business bank account for wallet top-ups
- [ ] You have clear terms for your customers on changes, cancellations and refunds
- [ ] You know the routes your customers ask for most, so you can test them in the panel
Growing beyond the panel
Many agencies start with the free B2B Panel, then add their own booking website or connect their systems. QuickOTA offers a white-label booking website as a monthly plan with optional modules, and the flight booking API is currently free for agencies with their own technical team. See B2B Panel, Flight API or White-Label Website.
FAQs
Does QuickOTA accept Indonesian travel agencies without IATA?
Yes. QuickOTA accepts Indonesian travel agencies without IATA accreditation. You need either a company registered in Indonesia or a travel agency business licence. QuickOTA issues the ticket for your bookings.
Where do Indonesian travel agencies get their business licence?
Through OSS-RBA, Indonesia's online single submission system. Travel agents usually register under KBLI 79111 and travel bureaus under KBLI 79121. Check OSS for the current requirements.
Is there a registration fee or minimum deposit?
No. B2B Panel access is free, there is no setup fee and there is no minimum wallet deposit. You top up only what you need for the booking you want to make.
Can I set my own markup in rupiah?
Yes. You see your full cost in the panel before you book, then set your own price for your customer in rupiah.
Can I book hotels, Umrah packages or visas on QuickOTA?
Not yet. Flights are live today. Hotels, tours, visas and group requests are coming soon and will be added in stages.