# `account.api_suspended` — API access suspended

**HTTP status:** 403  
**Retryable:** no — change the request or the flow first

## When it happens

API access for your agency was suspended — usually because usage limits or the look-to-book ratio were breached, or on request of platform support.

## What to do

Contact platform support. Your panel stays available; only API access is paused.

## Example response

```json
{
  "type": "https://quickota.com/developers/errors/account.api_suspended",
  "title": "API access suspended",
  "status": 403,
  "code": "account.api_suspended",
  "detail": "API access for your agency was suspended \u2014 usually because usage limits or the look-to-book ratio were breached, or on request of platform support.",
  "suggestion": "Contact platform support. Your panel stays available; only API access is paused.",
  "retryable": false,
  "requestId": "req_7f3a2c9e41d0b8a6c5e21f90"
}
```

See [Errors](https://quickota.com/developers/guides/errors) for how to handle errors in general.