# `account.module_not_installed` — Module not active for your agency

**HTTP status:** 403  
**Retryable:** no — change the request or the flow first

## When it happens

Your agency has not activated the module this endpoint belongs to, or the Developer API module itself.

## What to do

Activate the module from your panel's module store, or contact your account manager.

## Example response

```json
{
  "type": "https://quickota.com/developers/errors/account.module_not_installed",
  "title": "Module not active for your agency",
  "status": 403,
  "code": "account.module_not_installed",
  "detail": "Your agency has not activated the module this endpoint belongs to, or the Developer API module itself.",
  "suggestion": "Activate the module from your panel\u0027s module store, or contact your account manager.",
  "retryable": false,
  "requestId": "req_7f3a2c9e41d0b8a6c5e21f90"
}
```

See [Errors](https://quickota.com/developers/guides/errors) for how to handle errors in general.