Kenya Visa (eTA) for Travel Agencies
For travel agencies only. This service is for registered travel agencies and agents who sell Kenya visas to their own customers. If you are a traveller, please contact a travel agency.
Short answer: Travel agencies can order Kenya visas (eTA) for their customers in the QuickOTA B2B Panel at B2B rates. You choose the visa, add the travellers, pay from your prepaid wallet, upload the documents and follow every order in the panel. To get access and see your rates, send a partnership request with "Visa" ticked: our team contacts you and opens your account once your agency is approved.
This page is for travel agencies in the Gulf, Iraq, the Levant, Egypt, Sudan, North Africa and the rest of Africa that sell Nairobi, Mombasa, safari and other Kenya trips. It explains how Kenya visas work in general, what to check for your customers, and how ordering works in QuickOTA. It is not visa advice: the official rules are published by the Kenya Directorate of Immigration Services and can change.
Key takeaways
- Kenya visas are ordered online in the QuickOTA B2B Panel, the same panel you use for flights.
- B2B rates for approved agencies. Rates are shown in the panel, not on this website.
- For travel agencies only: you need a registered company or a valid travel agency licence.
- Kenya uses an Electronic Travel Authorisation (eTA): visitors, including children, must have an approved eTA before they start their journey.
- Send a partnership request with your phone or WhatsApp number, and our team contacts you.
How do Kenya visas work?
Kenya uses an Electronic Travel Authorisation (eTA) for visitors. According to Kenya's Directorate of Immigration Services, all visitors who intend to travel to Kenya, including infants and children, must have an approved eTA before the start of their journey, unless they are in an exempted category such as citizens of certain East African partner states. The official eTA portal is etakenya.go.ke.
What this means for your agency:
- Apply early. The official site says applications are usually processed in about three days, and recommends applying at least two weeks before travel.
- Every traveller needs one. Infants and children need their own approved eTA.
- An eTA is not the final word. The official site says admissibility is decided at the point of entry.
- Passport validity. The official site asks for a passport valid for at least six months with at least one blank page.
The rules, fees and conditions are set by the Kenya Directorate of Immigration Services and can change. Always follow the requirements shown for the visa in your QuickOTA panel, and check the official information before you take your customer's payment.
Why order Kenya visas through QuickOTA?
Ordering Kenya visas through QuickOTA gives your agency B2B rates, one panel for visas and flights, and a clear process for every order. You see the requirements before you order, pay from your wallet without a minimum deposit, and follow the status of each visa next to your flight bookings, instead of chasing a supplier by chat.
| What you need | What QuickOTA gives you |
|---|---|
| Rates that keep you competitive | B2B rates for approved agencies, shown in the panel |
| A clear list of documents | Requirements, documents and FAQs shown for each visa |
| Simple payment | Prepaid wallet, no minimum deposit |
| Visa and flight together | Flights searched, held and ticketed in the same panel |
| Updates without chasing | Status of every order in your panel |
How do you order a Kenya visa in QuickOTA?
You order a Kenya visa in six steps, all in the QuickOTA B2B Panel: get approved, choose the visa, add the travellers, pay from your wallet, upload the documents, and follow the order. Once your agency is approved, placing an order takes only a few minutes.
- Send a partnership request with "Visa" ticked, and include your phone or WhatsApp number.
- Get approved. Our team reviews your agency, may ask for more information, then opens your panel.
- Choose the Kenya visa and read its requirements, documents and FAQs.
- Add the travellers and pay from your prepaid wallet.
- Upload the documents and complete the forms the visa asks for.
- Follow the order in your panel until it is complete.
QuickOTA is not an embassy or a government agency, and it does not decide visa applications. The decision is made by the Kenya authorities.
What should agencies check for their customers?
Agencies should check the passport, residence, purpose of travel and dates for every traveller before they take payment. Whether a customer needs a visa, and which one, depends on the passport and the trip, so check it against the visa's requirements in the panel and the official information. Do not tell customers they do or do not need a visa.
Common customer questions, and how to handle them:
- "Kenya visa for Egyptians, Nigerians or Sudanese?" Check the requirements shown for the Kenya eTA in your panel for that passport, and the exemptions on the official eTA portal.
- "Do children need it too?" Yes. The official site says all visitors, including infants and children, need an approved eTA unless exempt.
- "How long does it take?" Follow the order in your panel and keep the customer updated. Do not promise a time the authorities have not confirmed.
Kenya is sold for safaris, beach holidays in Mombasa and business trips to Nairobi, often combined with Tanzania and Zanzibar. In QuickOTA you search, hold and ticket the flights and order the eTA in one panel; wait for the approval before you ticket a non-refundable fare.
Who can get access?
Kenya visas on QuickOTA are for travel agencies only. To join, you need a registered company or a valid travel agency (tourism) licence from your country. QuickOTA does not require IATA accreditation. B2B Panel access is free, with no setup fee and no minimum deposit. Individual travellers cannot order visas from QuickOTA directly.
FAQs
Can my travel agency order Kenya visas online?
Yes. Approved travel agencies order Kenya visas online in the QuickOTA B2B Panel, pay from their prepaid wallet, upload the documents and follow each order in the panel.
How much does a Kenya visa cost on QuickOTA?
QuickOTA offers B2B rates to approved agencies. Rates are shown in the panel after approval, not on the website. Send a partnership request to get access.
Is Kenya's eTA a visa?
Kenya uses an Electronic Travel Authorisation (eTA) for visitors. According to the official site, visitors need an approved eTA before travel, and admissibility is still decided at the point of entry. The official portal is etakenya.go.ke.
Can I order a Kenya visa as an individual traveller?
No. QuickOTA works only with travel agencies. Travellers should contact a travel agency or use the official channel.
Does QuickOTA guarantee that a Kenya visa will be approved?
No. Visa decisions are made by the Kenya authorities. QuickOTA shows the requirements for each visa so that your agency can prepare a complete application.