B2B Travel Portal for Travel Agencies in Singapore
Short answer: QuickOTA works with Singapore travel agencies that do not have IATA accreditation. You search, hold and book flights in the free B2B Panel, and QuickOTA issues the ticket. To open an account you need a company registered in Singapore or a travel agent licence. There is no setup fee and no minimum wallet deposit, and you quote your customers in Singapore dollars at your own price.
This page is for new and smaller agencies in Singapore that want a partner to issue their flight tickets. It covers what you need to start, how licensing works at a high level, and how QuickOTA fits.
Key takeaways
- QuickOTA does not require IATA accreditation. QuickOTA issues the ticket.
- To open a QuickOTA account, a registered Singapore company or a travel agent licence is enough.
- Travel agents in Singapore are licensed by the Singapore Tourism Board (STB) under the Travel Agents Act 1975.
- B2B Panel access is free, with no setup fee and no minimum deposit.
- Flights are live today; hotels, tours, visas and group requests are coming soon.
Can Singapore agencies without IATA accreditation work with QuickOTA?
Yes. IATA accreditation lets an agency issue tickets in its own name and settle with airlines through BSP. QuickOTA works with agencies that do not have it. You book in the B2B Panel, pay from your wallet, and QuickOTA issues the e-ticket.
Accreditation brings fixed costs and obligations, such as financial checks, a financial guarantee and regular BSP settlement. For a new agency, booking through a ticketing partner keeps those costs away while the business grows. You are responsible for meeting Singapore's rules for selling travel. Read Can a Non-IATA Travel Agency Issue Airline Tickets?.
How are travel agents licensed in Singapore?
Travel agents in Singapore are licensed under the Travel Agents Act 1975. The Singapore Tourism Board (STB) administers licensing through its TRUST system. There are two licence types, each with a minimum financial requirement.
- Law: Travel Agents Act 1975.
- Regulator: Singapore Tourism Board, through the TRUST system (STB: travel agent licence).
- General licence: minimum financial requirement of S$100,000.
- Niche licence: S$50,000, for local tours without accommodation.
- Fees: GoBusiness lists an application fee of S$200 and a licence fee of S$400 (GoBusiness).
Last checked: 3 November 2026. This is general information, not legal advice. Confirm the current requirements and fees with STB before you apply.
To open a QuickOTA agency account you need either your Singapore company registration or your travel agent licence. QuickOTA does not require IATA accreditation.
What do Singapore agencies need from a B2B flight platform?
Singapore travellers compare fares quickly and expect fast answers. Agencies need four things: ticketing without IATA, a full cost they can turn into an SGD quote in minutes, a way to pay that does not tie up the capital the licence already requires, and a clear process for changes and refunds.
| Need in Singapore | Why it matters | How QuickOTA handles it |
|---|---|---|
| Ticketing without IATA | Accreditation has ongoing costs and obligations | QuickOTA issues the ticket |
| Quote quickly in SGD | Customers compare fares online | Full cost, including the itemised service fee, shown before you book; you set your markup |
| Keep capital free | The licence already has a financial requirement | Prepaid wallet, no minimum deposit |
| Changes and refunds | Plans change | Request changes, cancellations and refunds from the panel and see the quote first; approved refunds go back to your wallet |
How does QuickOTA work for a Singapore agency?
A Singapore agency searches flights in the QuickOTA B2B Panel, checks the fare rules and service fee, holds the booking, pays from its prepaid wallet and gets the e-ticket in its booking details. QuickOTA issues the ticket. The agency then charges its customer in SGD at its own price.
- Request agency access with your company registration or travel agent licence number.
- We review your request and ask for anything else we need, then open your panel.
- Search and compare fares. Approved agencies can search before their first top-up.
- Top up your wallet with the amount you need, online or by bank deposit. There is no minimum deposit.
- Book and ticket. QuickOTA issues the e-ticket. Sell at your price and handle after-sale requests from the panel.
Illustrative example (hypothetical numbers): an agency books a return flight for a customer.
| Line | Amount |
|---|---|
| Cost in the panel (fare + itemised service fee) | USD 600 |
| Agency price to customer | SGD 870 |
| Agency margin | Depends on your exchange rate and markup |
Use the markup calculator to check your margin before you quote.
Payments in Singapore: what to know
Singapore customers commonly pay by PayNow. Businesses can receive PayNow Corporate payments keyed to the company's UEN, and PayNow is linked with Thailand's PromptPay. How your customers pay you is between you and your bank or payment provider.
Paying QuickOTA is separate: you top up your prepaid wallet online or by bank deposit, with no minimum amount. QuickOTA does not offer credit lines.
Trade associations and events in Singapore
NATAS (National Association of Travel Agents Singapore, founded 1979) represents the trade and runs consumer travel fairs at Singapore Expo. Singapore also hosts some of Asia's main travel-trade and travel-tech events.
- NATAS
- ITB Asia 2027: the region's key B2B travel-trade show, at Marina Bay Sands
- TRAVEX 2027 (ASEAN Tourism Forum)
- ILTM Asia Pacific 2027
- WiT Singapore: travel-tech conference
- More dates: Events in Singapore
Checklist before you start selling flights in Singapore
- [ ] Your company is registered in Singapore, or you hold a travel agent licence
- [ ] You hold, or are applying for, the STB licence type you need
- [ ] You have a business bank account for wallet top-ups
- [ ] You have clear terms for your customers on changes, cancellations and refunds
- [ ] You know the routes your customers ask for most, so you can test them in the panel
Growing beyond the panel
Many agencies start with the free B2B Panel, then add their own booking website or connect their systems. The white-label booking website is a monthly plan with optional modules, and the flight booking API is currently free for agencies with their own technical team. See Pricing.
FAQs
Does QuickOTA accept Singapore travel agencies without IATA?
Yes. QuickOTA accepts Singapore travel agencies without IATA accreditation. You need either a company registered in Singapore or a travel agent licence. QuickOTA issues the ticket for your bookings.
Who licenses travel agents in Singapore?
The Singapore Tourism Board (STB), under the Travel Agents Act 1975. Applications go through STB's TRUST system.
Is there a registration fee or minimum deposit on QuickOTA?
No. B2B Panel access is free, there is no setup fee and there is no minimum wallet deposit. This is separate from the financial requirement for your STB licence.
Can I set my own markup in Singapore dollars?
Yes. You see your full cost in the panel before you book, then set your own price for your customer in SGD.
Can I book hotels, tours or visas on QuickOTA?
Not yet. Flights are live today. Hotels, tours, visas and group requests are coming soon and will be added in stages.
How long does the review take?
We reply within one business day. If we need more information about your agency, we contact you before opening your panel.